Designing new products is hard, and knowing if you will like them is even harder. In manufacturing we can't just order 5 or 6 to test the waters and doing many weeks testing and voting just delays us from getting the products to you.
Get It Made allows us to validate all of our product designs quickly and effectively, but also to generate enough sales to be sure that we won't be left with any stock we can't sell.
WHY IS LEFTOVER STOCK A PROBLEM?
Furniture is big and bulky, if we have stock left over then we need somewhere to put it, which means renting more warehousing. Warehousing is expensive and in order to keep ourselves up and running we need to pass that expense on to you. Prices inevitably go up.
We believe it’s the best way to build the products you will love, deliver quality to you at a great price-point, but also to minimise waste so we are sure we are only producing what we need.
SO HOW DOES IT WORK?
We design beautiful new items of furniture. We create a campaign for an item, you back it. Once the number of items backed reaches the campaign goal, the item is successfully funded and we start production.
WHEN DO I PAY?
When you hit “Get It Made, we take your payment there and then. This is purely because a piece of furniture is a big purchase and when the campaign ends we need to be sure that we are going to have all of the money to fund the purchase of the products. If the product isn't funded by the end of the campaign you will be refunded within 5 days, with the money being placed back into your account within 5 working days of the refund.
If you have any questions please don't hesitate to contact us.
WHEN WILL MY ITEMS BE SHIPPED?
The expected shipping date is usually 12 weeks after the campaign's deadline. This will be detailed in the campaign's description.
CAN AN ITEM BE FUNDED MORE THAN 100%?
Yes, but not by too much more to ensure we aren't mass producing items. We want to ensure our designs are still exclusive.
CAN I RETURN AN ITEM AFTER I RECEIVE IT?
You can always return an item after you have received it within our return policy guidelines. If you have any questions don't hesitate to contact us.